What can we help you with?

We've got lots of information to help you log in, register or manage your account online.

Browse our FAQs and find the support you need to make everyday mobile banking easy.

Got a question about your credit card or need to report your card lost or stolen? You can find help and answers to your questions here.

Whether you’ve lost your card, or just need a bit of help using Clubcard Pay+ in our Mobile Banking App, you can find help and answers to your questions here.

Our Current Accounts closed on 30 November 2021. You can find out how to get help and answers to your questions here.

Have a question or need some help applying, you can find help and answers to your questions here.

Whether you’re an existing customer or thinking of applying for a loan, you can find help and answers to your questions here.

Tesco Bank takes security very seriously and will never ask you to disclose your security information through email or SMS. Our Security Centre contains guidance to help you protect yourself and your devices.

We do everything we can to make sure our customers get the best possible service. If you do have a complaint, please tell us so we can put matters right.

If you’re facing difficult times financially we encourage you to contact us directly and at an early stage. More information can be found on our financial difficulty page.

For information about our business, financial performance, role in the community and careers, please visit our corporate page.

Contact numbers and helpful content on how to inform us of a bereavement and what documents you will need for getting in touch.

If you need someone to help you manage your account, we can set this up for you.